Guarantee

OUR 10 STEP SERVICE GUARANTEE

 

1. PRICE


we will beat any competitors written quote both in PRICE and SERVICE.

2. TIME


All appointments for quotations, inspections or cleaning will be met on time every time.

3. RESPONSE


We guarantee that all phone calls, enquiries letters or emails will receive an immediate same day response.

4. TRAINING


Cleaners are fully trained professionals and will receive comprehensive training at each particular site to ensure your total satisfaction.

5. ASSURANCE

Any customer complaint or concern whatsoever is dealt with immediately by the owners and managers of the company personally, ensuring instant rectification, and systems modified to guarantee the problem does not reoccur.

6. SPRING

The owners of Four J’s undertake detailed initial cleaning of new sites free of charge. The site is given a detailed or spring clean at no additional cost to bring the property up to a standard that you will be happy with and we can be proud of.

7. SECURITY

FOUR J’s is a security conscious company. All our staff are security screened prior to employment and our management team includes licensed NSW security agents to assist in training our cleaning staff, in security related matters at individual sites.

8. INSURANCE

All Four J’s services personnel are fully insured and have all completed our Occupational Health and Safety Induction Program, in line with the Workplace and Safety Act 2001.

9. QUALITY

Our Quality Assurance is second to none and our management team conducts both routine and random inspections at each and every site on a weekly basis, ensuring all work is being performed to the highest standards.

10. EXPERIENCE

All our tradesman and maintenance staff are experienced licensed professionals ensuring all work carried out is of the highest quality and conforms to current regulations.